PANDORA Christmas Bell GWP 2017 Terms and conditions


Please read these rules carefully

1. These terms and conditions are the rules (“Rules”) that apply to this Christmas Bell Ornament promotion. By taking part in the promotion, you agree to be bound by these Rules. It is a condition of participation in the promotion that all Rules are accepted as final.

2. This Promotion is organised by Pandora Jewellery UK Limited of 33 George Street, London, W1U 3BH ("PANDORA"). PANDORA is a company registered in England and Wales under company number 06654012.

3. In the event of any dispute regarding the Rules or the conduct of this promotion, the decision of Pandora shall be final and no correspondence or discussion shall be entered into.

4. Your attention is drawn in particular to the limitations of liability contained in these Rules.

Qualifying for a gift with purchase

5. To qualify to receive a PANDORA Christmas Bell Ornament (“Gift”) under this promotion you must purchase PANDORA goods to a minimum retail value of £99 in a single transaction from the PANDORA eStore (at or other participating authorised PANDORA retailer during the period 2rd November 2017 to 22nd November 2017. Please note that the PANDORA concessions operating at UK airports are not participating in this promotion. Other retail stores may or may not be participating. You are advised to check before making a purchase. Offer excludes the purchase of care kits, Gift cards or polishing cloths.

6. Your Gift is part of your purchase. If you return your purchase for any reason (other than in the unlikely event that products you have purchased are faulty), you must also return your Gift. However, you will not need to return your Gift if the value of the transaction under which you obtained the Gift is still £99 or above even after deducting the purchase price of the item(s) being returned. Your legal rights, including all of your rights in respect of refunds, replacements and repairs are unaffected.

7. Only one Gift is permitted per person, per transaction and per store/website visit.

8. You must be UK resident and at least 16 years old on 2rd November 2017. Employees (or members of the families or households of employees) of Pandora are not eligible to receive gifts.

9. Pandora and the participating stores reserve the right not to award you a Gift if Pandora or the participating store is aware or has reasonable grounds to believe that you are not eligible for any reason.

10. An attempt to deliberately undermine the legitimate operation of this promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

11. This promotion runs from 2rd November 2016 to 22nd November 2017.

12. Gifts are not exchangeable for cash, or for any other PANDORA product or gift.

13. This promotion only applies at each participating retailer until the 22nd November 2017, while that retailer's stocks last. Participating retailers will make reasonable provision for demand. If stocks are exhausted at any participating retailer, that retailer may offer an alternative PANDORA product, but shall be under no obligation to do so and may instead close the promotion in respect to that retail outlet.

14. If there are unclaimed Gifts when this promotion closes those Gifts will remain the property of Pandora who may offer them for sale in the normal way.

15. Pandora reserves the right to cancel the promotion or amend the Rules without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control.

16. Participants may be requested to take part in promotional activities.

Governing Law and Liability

17. This promotion and these Rules will be governed by English Law and any disputes will be subject to the jurisdiction of the Courts of England and Wales.

18. Subject to rule 21 below, Pandora accepts no responsibility for any damage, loss, injury or disappointment suffered by any as a result of participation in this promotion, attempted participation or acceptance of any gift.

19. Nothing in these Rules shall exclude Pandora's liability for death or personal injury as a result of its negligence, or for fraud, or for any other liability which may not be lawfully limited or excluded. Further, nothing in these Rules shall affect your statutory rights including in relation to any PANDORA products received as Gifts.

20. By taking part in this promotion, participants agree that Pandora shall not bear any liability for (a) the loss, theft or misuse of any Gift or (b) any damage in any way attributable to this promotion, subject to rule 21.

21. The promotion and any website on which these Rules are posted are only intended to be accessed from the United Kingdom. Pandora does not make any representation that materials relating to this promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Rules from outside the United Kingdom, you are responsible for compliance with all local laws.

How to contact us

22. You can contact Pandora in relation to this promotion at the email address given below:

eSTORE enquiries Email us at
FREEPHONE number 0808 234 5431
Monday to Friday 8am – 6pm

Store enquiries Email:
FREEPHONE number +44 844 873 1441, option 1
Monday to Friday 9am – 5pm