Contact Us


The PANDORA eSTORE Customer Care Centre is always happy to help you.

Email us

Simply send us an email at We will get back to you within 48 business hours.

Call us

FREEPHONE* number 0808 234-5431

Monday to Friday

8am - 8pm

Saturday - Sunday

9am - 5pm

(except Public Holidays)

*Please note, calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.

The PANDORA eSTORE Customer Care Centre is closed on the following European bank holidays:

• 25 December

If your query is related to a jewellery purchased in store, please contact your local store directly.

Click here to find your nearest store.

If you have a general enquiry about PANDORA UK products or services, please email