The promotion is valid on orders placed on the UK PANDORA eSTORE between 00:01 BST on 25th November 2016 and 23:59 BST on Monday 28th November 2016.
Where is the promotion valid?
The promotion is available on orders placed for delivery to all addresses within Great Britain and Northern Ireland excluding hotels, hostels, prisons, P.O. Boxes and BFPO (British Forces Post Office) addresses. The promotion is not valid on deliveries to addresses in the Channel Islands.
How do I qualify for FREE standard delivery?
Simply add your items to your basket. At the checkout stage, enter the promotional code "BF2016" in the promo code box to redeem the offer. Once applied, the normal cost of standard delivery (£5) will be deducted from the total amount payable by you.
Can I use my code for multiple orders?
The code can be used a maximum of five times per person during the promotional period. If you would like to use this code more than once, you’ll need to place separate orders.
Can I share this code with others?
Yes, this code can be shared with your friends and family. As long as they qualify for the promotion, they will be able to use it too. See our Terms and Conditions for full details.
What happens if I forget to use my FREE standard delivery code?
You must use the code before you submit your order. Once your order has been placed, we are unable to manually add the FREE standard delivery code. However, you can still use the FREE standard delivery code on your another order placed during the promotional period; check out the Terms and Conditions applicable to this promotion. This does not affect your legal rights in relation to returns and refunds – see our full Terms and Conditions for details.
What should I do if my FREE standard delivery code doesn’t work?
Please re-try copying and pasting the code into the promotional code box at the checkout stage. Ensure the code is being redeemed on our official UK PANDORA eSTORE. If the problem persists, please contact us directly using the contact details below.
Are any items excluded from this promotion?
Yes, PANDORA Gift Card purchases and the polishing cloth do not qualify for this promotion. However, the promotion can be redeemed on all other items sold on the UK PANDORA eSTORE throughout the promotional period.
Is this promotion valid with any other promotion?
No, the FREE standard delivery code cannot be used in conjunction with any other promotion (except for the Black Friday Sparkling Allure Bracelet).
How do I receive information on other PANDORA promotions?
To receive updates on new or limited delivery promotions, sign up for our Pandora newsletter on our home page. You’ll be the first to hear all about our exciting new launches and offers.
What is the returns policy for orders placed during this promotion?
During the Christmas period, our online 30 days standard returns policy is extended for products purchased on the UK PANDORA eSTORE between 31st October 2016 and 24th December 2016. You can return products purchased during this promotion up to and including 15th January 2016.
This does not affect your legal rights in relation to returns and refunds. See our Returns Policy and full Terms and Conditions for full details.
Where can I find the full Terms and Conditions for the Black Friday 2016 Free Standard Delivery promotion?
Please click here to read our full Terms and Conditions.
How can I contact you?
You can contact us in relation to this promotion by sending an email to firstname.lastname@example.org.