- I ordered 3 charms for Mother's Day - one for my mum, one for my mother in law and one for my wife from our son.
The box arrived and all 3 charms came in one gift box.
I emailed customer service expecting 2 more box's to be sent but they didn't reply.
I had to give two of them in a bag loose.
I emailed customer services again to complain and a week later they apologised and offered me free delivery as compensation as long as I order something else within a short period of time.
Disgusting customer service - will not shop here again.
Published on: 05 April 2017